Proactive, not reactive.
Managed Services Group exists to serve its clients by efficiently linking technology to their business, so they can achieve better business results with fewer headaches due to faulty systems.
Managed Services Group's mission is to be your IT department or an extension of your IT Department by taking the risk of businesses' IT environments off their shoulders and into our capable, experienced hands.Here's just a few ways we accomplish our mission:
- By developing strategic partnerships with businesses interested in our fixed-fee, comprehensive IT and networking service.
- By always presenting Technology resources designed to meet strategic goals that enhance productivity and our partners' bottom line.
- By acting with our clients' best interests in mind, as if each consideration were for our own company.
- By providing the highest level of service in all areas to drive revenue to your business and ensure maximum productivity and up time (and we document it).
Our vision is to be the best IT Services provider judged by a balance of Market Share, Client Satisfaction, and Profitability for our shareholders.We will accomplish this by adhering to the following guiding principles:
- Provide prompt solutions in our clients' best interests
- Keep things working optimally through proactive managed services rather than waiting for them to break
- Balance client and corporate goals with personal pursuits and community involvement
- Partner with the best in the industry in order to provide the best solutions
- Consistently grow our individual and company-wide knowledge base
- Track critical processes to ensure we are meeting and exceeding our goals
- Compensate employees based on results measured against these guiding principles
- Give a percentage of our profits back to the community
Managed Services Group has been helping businesses since 2006. Over the years, we've helped hundreds of small to medium businesses improve their IT systems and positively impact their bottom line.
"Managed Services Group has found the secret to IT budgeting and efficiency"
Midwest Insurance Services
"With over two hundred employees you can imagine our IT management needs. Managed Services Group has been a strategic IT solutions partner responsible for management of our servers and networking. We truly rely on their expertise and competency, and they are an integral part of our IT department."
"Managed Services Group has helped us to integrate all of our IT service needs into one solution. Their service and response times have been terrific, always responding to our issues and resolving them quickly, many times remotely. MSG manages all aspects of our IT needs from Server and Network security to email archiving. MSG has proven that they can be nimble and expandable as we continue to grow and update our systems."